Can I transfer my Billion Connect eSIM to another device?

We strongly advise contacting our Customer Support Team before switching devices or deleting your eSIM to avoid any irreversible loss of your data plan.

Important Notice: Certain eSIM plans cannot be re-installed once deleted from your device (as explicitly stated on their product detail pages). Deleting a non-reinstallable eSIM will result in permanent plan cancellation.

Transfer Rules & Steps:

Yes, most Billion Connect eSIMs can be transferred to a new phone, provided your plan supports re-installation:

  • One Device Limit: An eSIM profile can only be active on one device at a time.
  • Transfer Process: After confirming your plan supports re-installation, you must first remove/delete the eSIM profile from your old device while connected to Wi-Fi before scanning your QR code on the new device.

Related Support

Can I reinstall my Billion Connect eSIM if I accidentally deleted it?